1. Introduction
At BareMinimum.ai, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion platform.
2. Information We Collect
2.1 Personal Information
- Name and email address
- Date of birth (for age verification)
- Phone number (optional, for SMS features)
- Billing and payment information
- Home address (for gift delivery services)
2.2 Emergency Contact Information (Users Under 18)
- Emergency contact name, email, phone number, and relationship
- Used exclusively for safety monitoring and crisis intervention
2.3 Conversation Data
- All messages sent to and received from AI companions
- Conversation metadata (timestamps, response times)
- User preferences and interaction patterns
2.4 Mental Health & Safety Data
- Mood assessments and wellness indicators
- Content moderation flags and safety alerts
- Crisis intervention records
2.5 Technical Information
- Device information and browser type
- IP address and location data
- Usage analytics and platform interactions
3. How We Use Your Information
3.1 Service Delivery
- Provide personalized AI companion experiences
- Maintain conversation history and context
- Process payments and manage subscriptions
- Deliver gifts and manage addresses
3.2 Safety & Wellbeing
- Monitor conversations for safety and crisis indicators
- Provide mental health support and resources
- Send wellness reports to emergency contacts (users under 18)
- Intervene in crisis situations
3.3 Service Improvement
- Improve AI conversation quality and personality
- Enhance safety and content moderation systems
- Develop new features and capabilities
4. Information Sharing & Third Parties
4.1 AI Service Providers
⚠️ Important Disclosure
Your conversations are processed by third-party AI services to generate responses. This means your messages are shared with:
- Voiceflow: Conversation management and AI orchestration
- OpenAI: Content moderation and AI responses
These services have their own privacy policies and data handling practices.
4.2 Payment Processors
- Stripe: Payment processing and subscription management
- Apple Pay/CashApp: Money gift transfers (premium features)
4.3 Emergency Contacts
For users under 18, we share limited information with emergency contacts:
- Weekly wellness summaries (general mood and topics, no specific content)
- Crisis alerts for concerning patterns
- Safety intervention notifications
4.4 Legal Requirements
We may disclose information when required by law, to protect safety, or to investigate potential violations.
5. Data Security
We implement industry-standard security measures:
- Encryption in transit and at rest
- Secure database hosting with Supabase
- Regular security audits and monitoring
- Access controls and authentication
- Rate limiting and abuse prevention
6. Data Retention
- Conversations: Retained for service delivery and improvement
- Personal Information: Retained while account is active plus 30 days
- Mental Health Data: Retained for 2 years for safety monitoring
- Crisis Records: Retained for 7 years for legal and safety compliance
- Payment Data: Retained per financial regulations
7. Your Privacy Rights
7.1 Access & Control
- Request access to your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your conversation history
- Opt out of non-essential communications
7.2 Limitations
We may retain certain information for safety, legal, or operational reasons even after account deletion, including crisis intervention records and essential safety data.
8. Age-Specific Privacy Protections
8.1 Users Under 18
- Enhanced safety monitoring and content filtering
- Mandatory emergency contact information
- Weekly wellness reports to guardians
- Restricted content and features
- Additional data protection measures
8.2 Children Under 13
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
9. International Users
Our services are hosted in the United States. By using our platform, you consent to the transfer and processing of your information in the US, which may have different privacy laws than your country.
10. Cookies & Tracking
We use cookies and similar technologies for:
- Authentication and session management
- User preferences and settings
- Analytics and service improvement
- Security and fraud prevention
11. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies separately.
12. Privacy Policy Updates
We may update this Privacy Policy periodically. Material changes will be communicated via email or platform notification. Your continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy questions, data requests, or concerns:
Privacy Officer: privacy@bareminimum.ai
Support Team: support@bareminimum.ai
Data Protection: dataprotection@bareminimum.ai
Mailing Address: [Your Business Address]
Your Privacy Matters
We are committed to transparency about how we handle your data. If you have questions or concerns about your privacy, please don't hesitate to reach out to us.